The health and wellbeing of our customers and team is our number one priority, during this evolving period of the Coronavirus (Covid-19) health crisis.
Fortunately, the home improvements industry (construction & trades) have not been restricted from trading, which means that we will continue to service our customers as we have always done.
We would like to assure our customers that we are committed to keeping you safe as we provide our services, by adhering to the official health guidelines given by the Australian Federal and State Governments.
Onsite quotes and installation visits are always held outdoors, which provide a safe environment when meeting with our customers at their home. Our new safety protocols for onsite quotes and installation will ensure further safety during these visits;
- We will sanitize our hands before we enter customer’s premises for all visits and during our visit as necessary.
- To avoid contact, we won’t shake hands with customers, suppliers or other trades.
- We will maintain a safe distance from customers at all times, as per the ‘social distance’ guidelines during all visits.
- To ensure the safety of our customers, we won’t attend onsite quotes or installation visits if our team is unwell. If this happens, appointments will be rescheduled
Please be assured that we are continually monitoring the official guidelines and will adjust health safety requirements as necessary to keep our customers and team safe.